Professional United Pet Sitters does not police, inspect, certify, train, or provide any type of background or criminal checks for member businesses. We do not verify claims made by pet sitting businesses within listings. The organization and its owners assume no liability related to the services provided by members.
Having said that, we do allow clients to submit serious complaints about current members. Depending on verifiability, member history, and severity, changes may be made to the membership status of a member business. Complaints are a very rare occurrence, but we do keep a record of them.