If you have a concern that your membership has not yet arrived, read the
"Kit Has Not Arrived Yet" FAQ and use the
specific instructions on that page to contact us with all necessary information.
If you are having trouble logging in (or forgot your login), see
the "Trouble Logging In"
FAQ to find out how to contact us or retrieve your login information.
Need to set your Directory Listing to display? Login to the members area
and carefully read the "Members Area Welcome" page.
If you have questions about pet sitting or dog walking, or
editing items in the Library, please login to the forums and post your
question for all members to read and answer. If your question refers to
Insurance, Bonding, or Scams please view the
sections linked to our Home page.
If you would like us to change the email address on your membership or order, a
$10.00 processing fee for the change will be due. Follow the directions on
this page to send in your request.
We cannot change the
address on your
CD order. To obtain a CD at your current address, simply login and click
Order Library CD to pay for an additional
If you'd like an email forwarding alias, enter the members area and click
Request Email Alias.
Interested in setting up a website or
listing your business in other website directories? See the
Links section of the Members Area
Want to order a CD of the Library items? See the
Members Area Home page.
Wondering what is included with our kit/membership
or if you should to have a business name chosen before you join?
See our Membership Kit FAQ.
If you are still unsure, see the not a "Get Rich Quick
Scheme" FAQ for a list of members willing to
answer your questions and give references.
Need to report spam
from an address @petsits.com? Please send a
copy of the spam including full headers (under view, options in Outlook) to
firstname.lastname@example.org. Unfortunately, spammers are adept at "spoofing" from
addresses, but if we find the unsolicited spam did indeed originate from one of
our members we will take action immediately.
if you would like to send us an email.
Do you want to call us? If you have turned of your
spam filters and tried to contact us by email with no success you can leave a
voice mail message at U.S. phone 267 225 3799*
that do not meet these 3 conditions will not be answered***:
When leaving a message you MUST include the following information:
-Purchase Email address (or google confidential email address)
-Purchase method (PayPal, Google Checkout, check, etc)
You must email us
with your question before calling.
You must use the Help pages to answer
We have done our best to make our information easy to find and
use from various locations.
We do not have staff and we pet sit full time during the day, so
we cannot personally return calls for questions that have answers already posted
here. This is how we keep the cost of membership low.
If possible we try to respond
to voice mail messages via email, as this is the best way to resend
your login information and other text based information.
CLICK HERE to email us.
Wondering when you'll receive your Professional
United Pet Sitters membership information? Click here!
Are you having a
problem logging in? Click here!